Privacy Policy
Natures Zest Limited is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data when you use our websites.
This policy applies to:
• www.natureszestnutrition.com
• Zest Health comparison pages and landing pages
• any associated informational or promotional pages operated by Natures Zest Limited
Who We Are
This website is owned and operated by:
Natures Zest Limited
Company Number: 15194037
Registered Address:
Unit A
82 James Carter Road
Mildenhall
Bury Saint Edmunds
IP28 7DE
United Kingdom
For any privacy related queries you may contact us at:
support@natureszestnutrition.com
What Personal Data We Collect
We may collect and process the following personal data:
Information you provide directly
This may include:
• name
• email address
• billing address
• delivery address
• telephone number
• order information
• correspondence you send to us
This information may be collected when you:
• place an order
• contact us by email
• create an account
• subscribe to marketing communications
• submit forms on our website
Information Collected Automatically
When you visit our website we may automatically collect certain information including:
• IP address
• browser type and version
• device type
• pages visited
• time spent on pages
• referring website
This information helps us improve website performance and user experience.
How We Use Your Information
We use your personal data for the following purposes:
To process and fulfil orders
This includes processing payments, delivering products and managing returns.
To communicate with you
We may contact you regarding orders, customer service enquiries, or account information.
To improve our website
We analyse website usage to improve navigation, functionality and customer experience.
For marketing purposes
Where you have consented to receive marketing communications, we may send emails regarding:
• new products
• offers and promotions
• updates to our services
You may unsubscribe from marketing communications at any time.
Legal Basis for Processing
Under UK data protection law we rely on the following legal bases to process personal data:
Contractual necessity
Processing required to fulfil an order or provide requested services.
Legitimate interests
Processing necessary to improve our services, website functionality and customer experience.
Consent
Where you have agreed to receive marketing communications.
Legal obligations
Where processing is required to comply with legal or regulatory requirements.
Sharing Your Information
We do not sell personal data.
However, we may share data with trusted third-party providers necessary to operate our business including:
• payment processing providers
• delivery and logistics partners
• website hosting providers
• email marketing platforms
• analytics providers
These providers process personal data only to perform services on our behalf and are required to protect your data.
Payment Security
We do not store credit card details.
Payments are processed securely via trusted payment providers who comply with industry security standards.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected including:
• processing orders
• complying with legal obligations
• resolving disputes
Where data is no longer required it will be securely deleted.
Your Rights
Under UK data protection law you have the right to:
• request access to your personal data
• request correction of inaccurate data
• request deletion of your personal data
• restrict or object to certain processing
• request transfer of your data
• withdraw consent for marketing communications
To exercise any of these rights please contact:
support@natureszestnutrition.com
Cookies
Our website uses cookies to improve functionality and enhance the user experience.
Cookies may be used to:
• remember user preferences
• enable website functionality
• analyse website traffic
• support marketing and advertising activities
You can control or disable cookies through your browser settings.
For further details please refer to our Cookie Policy.
External Links
Our website may contain links to third-party websites.
Once you leave our website we have no control over the privacy practices of those external sites. You should review their privacy policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data practices.
The latest version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how we handle your data please contact:
support@natureszestnutrition.com