Privacy Policy

Natures Zest Limited is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data when you use our websites.

This policy applies to:

• www.natureszestnutrition.com
• Zest Health comparison pages and landing pages
• any associated informational or promotional pages operated by Natures Zest Limited

Who We Are

This website is owned and operated by:

Natures Zest Limited
Company Number: 15194037

Registered Address:

Unit A
82 James Carter Road
Mildenhall
Bury Saint Edmunds
IP28 7DE
United Kingdom

For any privacy related queries you may contact us at:
support@natureszestnutrition.com

What Personal Data We Collect

We may collect and process the following personal data:

Information you provide directly

This may include:

• name
• email address
• billing address
• delivery address
• telephone number
• order information
• correspondence you send to us

This information may be collected when you:

• place an order
• contact us by email
• create an account
• subscribe to marketing communications
• submit forms on our website

Information Collected Automatically

When you visit our website we may automatically collect certain information including:

• IP address
• browser type and version
• device type
• pages visited
• time spent on pages
• referring website

This information helps us improve website performance and user experience.

How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil orders

This includes processing payments, delivering products and managing returns.

To communicate with you

We may contact you regarding orders, customer service enquiries, or account information.

To improve our website

We analyse website usage to improve navigation, functionality and customer experience.

For marketing purposes

Where you have consented to receive marketing communications, we may send emails regarding:

• new products
• offers and promotions
• updates to our services

You may unsubscribe from marketing communications at any time.

Legal Basis for Processing

Under UK data protection law we rely on the following legal bases to process personal data:

Contractual necessity

Processing required to fulfil an order or provide requested services.

Legitimate interests

Processing necessary to improve our services, website functionality and customer experience.

Consent

Where you have agreed to receive marketing communications.

Legal obligations

Where processing is required to comply with legal or regulatory requirements.

Sharing Your Information

We do not sell personal data.

However, we may share data with trusted third-party providers necessary to operate our business including:

• payment processing providers
• delivery and logistics partners
• website hosting providers
• email marketing platforms
• analytics providers

These providers process personal data only to perform services on our behalf and are required to protect your data.

Payment Security

We do not store credit card details.
Payments are processed securely via trusted payment providers who comply with industry security standards.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected including:

• processing orders
• complying with legal obligations
• resolving disputes

Where data is no longer required it will be securely deleted.

Your Rights

Under UK data protection law you have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your personal data
• restrict or object to certain processing
• request transfer of your data
• withdraw consent for marketing communications

To exercise any of these rights please contact:

support@natureszestnutrition.com

Cookies

Our website uses cookies to improve functionality and enhance the user experience.

Cookies may be used to:

• remember user preferences
• enable website functionality
• analyse website traffic
• support marketing and advertising activities

You can control or disable cookies through your browser settings.

For further details please refer to our Cookie Policy.

External Links

Our website may contain links to third-party websites.

Once you leave our website we have no control over the privacy practices of those external sites. You should review their privacy policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data practices.

The latest version will always be available on our website.

Contact

If you have any questions about this Privacy Policy or how we handle your data please contact:

support@natureszestnutrition.com